> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://leaply.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My documents won't upload

Please ensure all documents are in PDF format and smaller than 5mb in size.

If your PDF is bigger than 5MB you will have to compress the file in order for it to upload. 

We recommend you use [www.ilovepdf.com](https://www.ilovepdf.com) for this purpose.

Hope this helps! 
Please contact us if you still battle to upload documents.