Question 1

How do I apply for an Opportunity?

Accepted Answer

Log in to your Leaply account: Click on “Opportunity Search” in the menu bar. *To narrow down the opportunities you qualify for click on ‘MATCHES’

You can apply instantly by clicking on the “APPLY” button of a specific opportunity that your profile match with.
You can also search by the city you are looking for opportunities:

If there is still anything outstanding from your application, a message will appear asking you to add the outstanding information:

Once your profile is completed and you qualify, you will be able to apply. If you still do not qualify to apply for the opportunity - and you believe you should be able to, please refer to the “Why don’t I qualify” article.
Finally, please remember that the majority of our clients do continuous screening - it is therefore very important that you attend to any outstanding action items (your “To-Do List”).

Clients will only consider applications that are fully completed, examples of outstanding actions are:
a. Upload your secondary education transcript, b. Upload your academic transcripts, c. Complete the screening questions for the opportu

Question 2

How do I delete my account?

Accepted Answer

Deleting your account is simple and automatic. You don't have to wait for someone at Leaply to process the request. However, do be careful. If you delete your account, all associated data and files will be removed from our servers and be irrecoverable.

Deleting your account is slightly different depending on whether you are using the Leaply web application or the mobile application.

Leaply Website

First, you need to log in here.
Then, open the side bar menu and go to Settings.
At the bottom of this page you will see a Delete Account panel, with a Delete button.

Leaply Mobile App

First, open the app and log in.
Navigate to the Profile tab on the bottom of the screen.
Near the bottom of the screen is a Delete Account button.

Question 3

What is Leaply?

Accepted Answer

Leaply is an online application platform that makes it really simple to discover and apply for available opportunities.

The system matches your credentials against the requirements set by the hiring managers and shows you instantly which opportunities you qualify to apply for.

You can then easily apply to any (or all) of these opportunities using your Leaply profile.

Once you have submitted your application, you will get notified each time one of the hiring managers performs an action on your application.

This way you are always kept up to date and know exactly where your application is in the hiring process - you will be able to track the status of your application(s) in real-time from your Leaply dashboard.

Question 4

ID already in Database?

Accepted Answer

This could be due to the reason you signed up using a different email address in the past. This email address could be your student email address, work email address or your personal email address. If you have tried logging on with one of your ‘old’ email addresses and you are still struggling to sign in, please feel free to contact the support team.

Question 5

Why don’t I qualify to apply for a specific opportunity?

Accepted Answer

Once you have completed your profile and you click on “APPLY” but you do not qualify to apply, the following message will pop up:

To view why you do not qualify for the specific opportunity, one of the emoticons on the left bottom corner of your screen will be red. You can click on the red thumbs down icon (in this example: the education icon) and a screen will appear where you will be able to see the exact reason why you do not qualify to apply for the opportunity.

_Pease scroll down to view the reasons why you do not qualify to apply for the opportunity _

Hover over the red highlighted icons to get a more in-depth detail view of why you don’t qualify:

Icon description:

If you still feel that you should qualify or need a better understanding as to why you don’t qualify, please feel free to reach out to the online candidate support team by clicking on ‘here’ at the bottom of the page.

Question 6

I have applied now what?

Accepted Answer

Once you have applied, your application and profile will be available for the company you applied to. They will then screen your application.

Please keep an eye on your dashboard and your application for any progress made or if you have any application questions that need to be answered and submitted.

Also ensure your profile is kept up to date and is as complete as can be so that the company you applied to knows as much about you as possible.

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