• How do I delete my account?

  Deleting your account is simple and automatic. You don't have to wait for someone at Leaply to process the request. However, do be careful. If you delete your account, all associated data and files will be removed from our servers and be irrecoverable. Deleting your account is slightly different depending on whether you are using the Leaply web application or the mobile application. Leaply Website First, you need to log in here. Then, open the side bar mFew readers

• What do I add in my Biography/ Intro?

  A biography can contain almost anything about a person - their entire life, or just one key event. What information you include is up to you. However, here are some key points to consider adding: Education Work experience Major achievements Who you are and what you stand for It doesn't need to be too long but just make sure it is at least 150 words long. :)Few readers

• My documents won't upload

  Please ensure all documents are in PDF format and smaller than 5mb in size. If your PDF is bigger than 5MB you will have to compress the file in order for it to upload. We recommend you use www.ilovepdf.com for this purpose. Hope this helps! Please contact us if you still battle to upload documents.Few readers

• How do I change my email address?

  Please log in to your Leaply profile using the ‘incorrect or old’’ email address. Once you are logged in, please visit: https://leap.ly/candidate/account Then click on the change button and provide the new email address. You will receive an email sent to your new email address. Once you receive this email, please click on the confirmation button displayed in the email. Hope this helps! Please feel free to contact the support team if you require any further assistance.Few readers

• Why is my profile incomplete?

  There are many things that can cause your profile to be incomplete. The best way to start off is to have a look at our "to do list" on the right side of your dashboard page. Hover over the list's icon and your list will pop up. Here everything that is missing or needs to be done is listed , please ensure that you have added everything that is asked for on your profile and ensure you have these feFew readers

• How do I add a qualification?

  Type in your institution name, followed by your qualification. Be sure of the spelling of your qualification. We would advise that you type out the full name of your qualification. For example: Bachelor of Commerce in Human Resources. This will result in a more accurate search and will result in the qualification moving to the top of your search bar: (https://storage.crisp.chat/users/helpdesk/weFew readers

• I can't find my qualification

  If you cannot find your qualification listed when adding a qualification, it might be that it has not yet been added to our database, but don't worry we just need a few things from you and we can add it for you ASAP! :) To add your qualification we need the following information from you: Institution/school name (e.g. University of Cape Town) The qualification name (e.g. Bachelor of Commerce in Law) And finally please provide proof that the qualification exists (e.g. link to online proFew readers

• Where do I upload other documents like references and letters of recommendation?

  At Leaply, we try to keep it quick and simple for recruiters. Many opportunities don't require references or letters of recommendation, all you need to provide is what is asked for on your profile and nothing more. If these things are required for an application it will be requested from you in the application questions or directly in an email.Few readers

• How does the map on my profile work?

  Did you know you can apply to an opportunity by using the map? The icons at the bottom left corner of the map shows you which opportunities are open and which opportunities you qualify for. Click on the icons (pins) on the bottom left corner of the map to view the descriptions of the pins. Pin descriptionsFew readers

• What are “Work Rights”?

  Work rights refer to the work permit you need to have to work in a country different from the one you were born in. For example, if you were born in South Africa, you automatically have work rights/study rights to work/study in South Africa, but if you were born in another country, you will need to have a work permit/study permit that allows for your to work/study in SA.Few readers